Warranty and Maintenance Coverage
What is Warranty and Maintenance Coverage?
Warranty and maintenance coverage is a service agreement that comes with your printer or copier rental or lease. It ensures that any hardware defects, performance issues, or technical malfunctions are promptly resolved—either through repair, part replacement, or unit replacement.
This coverage protects you from the high cost of unexpected repairs and ensures you get regular servicing for optimal performance.
Why is Warranty and Maintenance Coverage Essential?
Let’s explore why this coverage is more than just a nice-to-have:
1. Reduces Unexpected Costs
Without warranty and maintenance coverage, any breakdown or part failure can cost thousands of pesos in repairs. A strong coverage plan shifts that financial risk from your business to the provider.
2. Ensures Operational Continuity
If your printer stops working during critical operations—such as billing, document processing, or client presentations—your business suffers. With prompt maintenance and on-call repairs included in your coverage, downtime is minimized.
3. Prolongs Equipment Life
Regular maintenance (e.g., cleaning, part calibration, updates) extends the lifespan of your equipment. Covered printers tend to stay in top condition longer than those left unmaintained.
4. Provides Peace of Mind
You can focus on running your business knowing that your printing and copying equipment is supported by a dependable technical team.
What’s Included in Typical Warranty and Maintenance Coverage?
Though coverage may vary from provider to provider, a comprehensive agreement generally includes:
On-site Repairs – Certified technicians visit your location for troubleshooting and repairs.
Parts Replacement – Any worn-out or malfunctioning parts are replaced at no extra cost.
Preventive Maintenance – Scheduled checkups and cleaning help detect problems early.
Loaner Devices – Temporary replacement units may be provided during major repairs.
24/7 Support Access – Some plans offer around-the-clock help desks or technical assistance.
Make sure your provider outlines every service in the contract clearly.
Common Exclusions in Warranty and Maintenance Agreements
While coverage can be extensive, there are common exclusions to watch out for:
Damage Due to Misuse – Physical damage from mishandling may not be covered.
Consumables – Ink, toner, and paper are often excluded unless part of a managed print service.
Third-party Modifications – Alterations made by unauthorized personnel can void your warranty.
Acts of Nature – Flooding, fire, or electrical surges may not be covered unless you have specific insurance.
Tip: Always ask for a list of exclusions and read the fine print.
Key Questions to Ask Before Signing
Before entering a rental or lease agreement, ask your provider:
What does the warranty specifically cover?
Is preventive maintenance included, or is it an add-on?
How often will maintenance visits be scheduled?
What is the response time for service calls?
Are there limitations on how many service requests can be made?
Is there a hotline or portal for urgent technical concerns?
The answers to these questions help you evaluate if the provider is truly invested in your satisfaction and productivity.
Warranty vs. Maintenance: Are They the Same?
Though related, warranty and maintenance are two distinct components:
| Aspect | Warranty | Maintenance |
|---|---|---|
| Purpose | Covers manufacturing defects and major failures | Keeps equipment running smoothly via regular servicing |
| Duration | Fixed period (e.g., 1 year or lease duration) | Ongoing for as long as the agreement is active |
| Trigger | Triggered by a malfunction or breakdown | Scheduled proactively, even if there’s no issue |
| Cost | Included in rental or lease fee | May be bundled or offered as an add-on |
A quality rental provider will offer both as part of a comprehensive package.
How Marga Enterprises Ensures Full Warranty and Maintenance Support
At Marga Enterprises, we understand how crucial uninterrupted printing is to your operations. That’s why we offer industry-leading warranty and maintenance coverage with every printer and copier rental.
Our coverage includes:
Immediate technical response within Metro Manila
Preventive maintenance every 3 to 6 months
Free replacement of internal parts
Temporary replacement units during extended repairs
Free toner and ink refill for select models
You can focus on growing your business while we take care of your machines.
Related Topics to Explore
Want to understand more about printer rentals and coverage? Read these related posts:
Factors Affecting Copier Rental Prices
Cost Comparison: Renting vs. Buying a Copier
How to Budget for Copier Rentals
Conclusion: Protect Your Investment with the Right Warranty and Maintenance Coverage
Office equipment is an essential part of your business. When that equipment fails and you have no coverage, you risk delays, lost productivity, and unnecessary expenses. That’s why choosing a rental provider that offers strong warranty and maintenance coverage is not just smart—it’s critical.
With Marga Enterprises, you get more than a printer or copier. You get a full-service partner that ensures your equipment is always running at its best.
Interested in renting with worry-free support?
Call us now at: 0917-620-8269
Landline: (02) 721-69-415
Visit our homepage: https://marga.biz
Facebook Page: facebook.com/margaenterprises
YouTube Channel: youtube.com/@margaenterprises
Let Marga Enterprises be your trusted solution for quality, convenience, and complete coverage.